Manager Customer Experience Trainee

TD Canada Trust

Calgary, Alberta, Canada
Base: $59,500 - $84,000 cad; bonus/equity: not spe...
Customer service transactions
Product and service advice
Team performance feedback
TD Canada Trust is the frontline of TD Bank, building deep relationships with customers through a broad range of transactions and providing advice on services, products, and solutions

Job Summary

  • TD Canada Trust is the frontline of TD Bank, building deep relationships with customers through a broad range of transactions and providing advice on services, products, and solutions.
  • This role involves mentoring a team, meeting customer demands, collaborating with partners, supporting frontline staff, and coaching on customer conversation strategies.
  • TD offers a comprehensive Total Rewards package including base salary, variable compensation, health and well-being benefits, savings and retirement programs, and career development opportunities.

Matching Summary

TD Canada Trust is the frontline of TD Bank, building deep relationships with customers through a broad range of transactions and providing advice on services, products, and solutions.

Salary

Base: $59,500 - $84,000 CAD; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Customer service transactions
  • Product and service advice
  • Team performance feedback
  • Operational issue resolution
  • Compliance requirements adherence

Nice-to-have

  • Connect with people
  • Dynamic leadership
  • Meaningful customer experiences
  • Positive team environment
  • Emerging industry trends

Key Requirements

  • Undergraduate degree or 3+ years relevant experience
  • Process management knowledge
  • MS Office proficiency
  • Tactful and diplomatic communication
  • Strong organizational skills
  • Dynamic leadership skills
  • Mobility within Assigned District

Work Rights

Not specified

Tailored Resume

Cover Letter