Regional Support Manager - Core Lab - East Florida

Roche

Florida, USA
Base: 124,400.00 - 231,000.00 usd annual; bonus/eq...
Field-based (50% travel)
Manage field service resources
Deliver technical support
Diagnose and repair products
Roche is seeking a Regional Support Manager for its Core Lab division in East Florida, focusing on delivering exceptional customer support and managing a team of field service professionals. The role requires a combination of technical expertise, leadership skills, and a commitment to customer satisfaction, with approximately 50% travel involved

Job Summary

  • This Regional Support Manager position supports the eastern half of Florida, including major cities such as Orlando, Naples, and Miami.
  • This position will directly manage field service resources who install/implement/evaluate our diagnostic instruments and provide customer training at customer sites within our critical Core Lab business.
  • At Roche you can show up as yourself, embraced for the unique qualities you bring.

Matching Summary

Match Score: 85

Roche is seeking a Regional Support Manager for its Core Lab division in East Florida, focusing on delivering exceptional customer support and managing a team of field service professionals. The role requires a combination of technical expertise, leadership skills, and a commitment to customer satisfaction, with approximately 50% travel involved.

Salary

Base: 124,400.00 - 231,000.00 USD Annual; Bonus/Equity: Eligible to earn incentive compensation; Benefits: Qualifies for detailed benefits

Skills & Requirements

Must-have

  • Manage field service resources
  • Deliver technical support
  • Diagnose and repair products
  • Customer training at customer sites
  • Maintain and grow business
  • Achieve financial goals

Nice-to-have

  • Passionate about problem-solving
  • Develop people and deliver exceptional support
  • Embraced for unique qualities
  • Foster creativity and explore new possibilities

Key Requirements

  • Bachelor's degree or equivalent experience
  • 3 years in clinical laboratory/diagnostics
  • 1 year management/supervisory experience
  • Reside within or 50 miles of territory
  • 50% travel including overnight

Work Rights

Not specified

Tailored Resume

Cover Letter