Customer Banking Specialist - Crookwell

Thejolietbank

Crookwell, Australia
Part-time, 12 hours per week (monday, tuesday & friday 9:15am - 1:15pm)
Exceptional customer service delivery
In-depth customer conversations
Process credit product applications
The Customer Banking Specialist position at Thejolietbank in Crookwell offers part-time hours, focusing on delivering exceptional customer service and financial support. The role involves engaging with customers about their banking needs, providing solutions, and ensuring a positive experience within a multi-channel branch environment

Job Summary

  • As the Customer Banking Specialist in our Crookwell Branch, you’ll have in-depth conversations with every customer about how we can support their overall banking needs.
  • You will be joining one of our Multi-Channel Branches, servicing customers face to face and via telephone or other digital channels.
  • We’re interested in hearing from people who have proven experience delivering exceptional customer service ideally in Financial Services, Retail or Hospitality.

Matching Summary

Match Score: 85

The Customer Banking Specialist position at Thejolietbank in Crookwell offers part-time hours, focusing on delivering exceptional customer service and financial support. The role involves engaging with customers about their banking needs, providing solutions, and ensuring a positive experience within a multi-channel branch environment.

Skills & Requirements

Must-have

  • Exceptional customer service delivery
  • In-depth customer conversations
  • Process credit product applications
  • Demonstrate in-branch technology
  • Problem solve and provide solutions
  • Work in a busy retail environment

Nice-to-have

  • Financial Services or Retail experience
  • Genuine interest in career growth
  • Championing processes and procedures
  • Holistic customer solutions

Key Requirements

  • Part time roster - 12 hours per week
  • Available to cover specific roster times
  • Excellent communication skills
  • Ability to articulate financial terms clearly
  • Ability to ask the right questions
  • Act with integrity
  • Place customer at the centre

Work Rights

Not specified

Tailored Resume

Cover Letter