Complex Claims Director, Tpa Oversight

American International Group

Base: $90,000 - $120,000; bonus/equity: eligible f...
Hybrid
Bodily injury and third-party property damage claims
Proactive claims handling
Coverage issues identification and evaluation
The American International Group (AIG) is seeking a Complex Claims Director for TPA Oversight to manage and process high-exposure bodily injury and property damage claims. This hybrid position emphasizes technical expertise in claims management and offers a supportive culture focused on employee development and inclusion

Job Summary

  • Analyze and process bodily injury and third-party property damage claims by investigating and gathering information to determine the exposure on the claim.
  • Identify and evaluate coverage issues; prepare comprehensive coverage letters with supervisory review and analysis; retain and provide direction to coverage counsel when necessary.
  • Partner with TPA Governance and Relationship Management to help TPA’s and Insureds comply with claim handling and reporting guidelines.

Matching Summary

Match Score: 85

The American International Group (AIG) is seeking a Complex Claims Director for TPA Oversight to manage and process high-exposure bodily injury and property damage claims. This hybrid position emphasizes technical expertise in claims management and offers a supportive culture focused on employee development and inclusion.

Salary

Base: $90,000 - $120,000; Bonus/Equity: Eligible for bonus; Benefits: Comprehensive benefits package

Skills & Requirements

Must-have

  • Bodily injury and third-party property damage claims
  • Proactive claims handling
  • Coverage issues identification and evaluation
  • Liability assessment and resolution
  • Claim file documentation and analysis
  • Vendor referral coordination
  • Reserve calculation and monitoring
  • TPA compliance with guidelines

Nice-to-have

  • Reimagining risk management
  • Technical excellence and service differentiation
  • Responsive, fair, and professional service
  • Empathy and efficiency in service delivery
  • Initiating and championing change initiatives

Key Requirements

  • 7 plus years of General Liability/Auto claims experience
  • Experience with complex and high exposure claims
  • Excellent communication and negotiation skills
  • Advanced litigation claims management experience
  • Strong technical expertise interpreting insurance contracts
  • In depth knowledge of claim handling procedures
  • Advanced analytical and problem solving skills
  • Demonstrated ability to initiate and champion change initiatives

Work Rights

Not specified

Tailored Resume

Cover Letter