Delivery Station Customer Service Associate, Dsl

Amazon

CT, United States
18.00 - 25.00 usd hourly ph
On-site
In-person customer communication
Phone and email communication
Empathize with customer needs
As a Delivery Station Customer Service Associate, you will help improve the customer experience by providing in station real-time, hands-on support to ensure our customers receive their packages on time, as promised

Job Summary

  • As a Delivery Station Customer Service Associate, you will help improve the customer experience by providing in station real-time, hands-on support to ensure our customers receive their packages on time, as promised.
  • The role will also help connect customers with experts who can provide them the most accurate and up-to-date information about their packages.
  • Our mission is to be Earth’s most customer-centric company, and few departments have as direct an impact on that mission as our Customer Service team.

Matching Summary

As a Delivery Station Customer Service Associate, you will help improve the customer experience by providing in station real-time, hands-on support to ensure our customers receive their packages on time, as promised.

Salary

18.00 - 25.00 USD hourly

Skills & Requirements

Must-have

  • In-person customer communication
  • Phone and email communication
  • Empathize with customer needs
  • Resolve customer issues
  • Logical problem solving
  • Make effective decisions

Nice-to-have

  • Customer-centric approach
  • Team collaboration
  • Continuous improvement mindset

Key Requirements

  • Full-time schedule (40+ hours)
  • Carry, lift, push, pull up to 49 pounds
  • Frequently push, pull, squat, bend, reach
  • Stand and walk up to 12 hours
  • Work in variable noise levels
  • Work in variable temperatures

Work Rights

Not specified

Tailored Resume

Cover Letter