Acute Patient Access Services Representative Night Shift

Banner Health

Phoenix, Arizona, USA
High-volume facility
Fast-paced environment
Point of service collections
The Acute Patient Access Services Representative supports the ER as well as backing up direct admissions, outpatient and OB teams

Job Summary

  • The Acute Patient Access Services Representative supports the ER as well as backing up direct admissions, outpatient and OB teams.
  • This position is goal oriented and metrics measured include Accuracy, Productivity (# of patients registered in an hour) and point of service collections.
  • Registry/Per Diem positions do not have guaranteed hours and no medical benefits package is offered.

Matching Summary

The Acute Patient Access Services Representative supports the ER as well as backing up direct admissions, outpatient and OB teams.

Skills & Requirements

Must-have

  • High-volume facility
  • Fast-paced environment
  • Point of service collections
  • Customer service experience
  • Handle multiple tasks

Nice-to-have

  • Excellent follow through skills
  • Adaptable and critical thinking
  • Positive patient experience

Key Requirements

  • 2 yrs of Customer Service experience
  • High school diploma/GED
  • Arizona Fingerprint Clearance Card (facility dependent)
  • Associate’s degree in Business Management (preferred)
  • CHA A certification (preferred)

Work Rights

Not specified

Tailored Resume

Cover Letter