Community Support Forecasting And Demand Planning Analyst

Airbnb

United States
Base: not specified; bonus/equity: eligible; benef...
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10+ years demand forecasting experience
Time series and machine learning modeling
Sql and python data analysis proficiency
** Airbnb is seeking a Community Support Forecasting and Demand Planning Analyst to manage demand forecasting and resource planning for its Global Operations team. The role requires extensive experience in demand forecasting, analytical skills, and the ability to communicate effectively with stakeholders. **

Job Summary

  • This role is responsible for owning short-term, mid-term, and long-term demand forecasting across all Global Operations teams and channels.
  • The position requires designing statistically robust models using time series and machine learning techniques to optimize cost and productivity.
  • Candidates must act as a trusted advisor to senior leadership, aligning cross-functional stakeholders to embed planning outputs into operational decision-making.

Matching Summary

Match Score: 75

** Airbnb is seeking a Community Support Forecasting and Demand Planning Analyst to manage demand forecasting and resource planning for its Global Operations team. The role requires extensive experience in demand forecasting, analytical skills, and the ability to communicate effectively with stakeholders. **

Salary

Base: Not specified; Bonus/Equity: Eligible; Benefits: Employee Travel Credits included

Skills & Requirements

Must-have

  • 10+ years demand forecasting experience
  • Time series and machine learning modeling
  • SQL and Python data analysis proficiency
  • Contact center metrics expertise
  • Erlang and queueing theory knowledge

Nice-to-have

  • Experience with WFM tools like NICE or Verint
  • Anaplan planning platform experience
  • Executive presentation and stakeholder influence
  • Global multi-site contact center background
  • Process improvement and automation skills

Key Requirements

  • Bachelor's degree in quantitative field
  • 10+ years of relevant experience
  • Strong foundation in probability and statistics
  • US state residency eligibility required

Work Rights

Must live in a state where Airbnb has a registered entity

Tailored Resume

Cover Letter