Community Support Forecasting And Demand Planning Analyst
Airbnb
United States
Base: not specified; bonus/equity: eligible; benef...
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10+ years demand forecasting experience
Time series and machine learning modeling
Sql and python data analysis proficiency
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Airbnb is seeking a Community Support Forecasting and Demand Planning Analyst to manage demand forecasting and resource planning for its Global Operations team. The role requires extensive experience in demand forecasting, analytical skills, and the ability to communicate effectively with stakeholders.
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Job Summary
This role is responsible for owning short-term, mid-term, and long-term demand forecasting across all Global Operations teams and channels.
The position requires designing statistically robust models using time series and machine learning techniques to optimize cost and productivity.
Candidates must act as a trusted advisor to senior leadership, aligning cross-functional stakeholders to embed planning outputs into operational decision-making.
Matching Summary
Match Score: 75
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Airbnb is seeking a Community Support Forecasting and Demand Planning Analyst to manage demand forecasting and resource planning for its Global Operations team. The role requires extensive experience in demand forecasting, analytical skills, and the ability to communicate effectively with stakeholders.
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Salary
Base: Not specified; Bonus/Equity: Eligible; Benefits: Employee Travel Credits included
Skills & Requirements
Must-have
10+ years demand forecasting experience
Time series and machine learning modeling
SQL and Python data analysis proficiency
Contact center metrics expertise
Erlang and queueing theory knowledge
Nice-to-have
Experience with WFM tools like NICE or Verint
Anaplan planning platform experience
Executive presentation and stakeholder influence
Global multi-site contact center background
Process improvement and automation skills
Key Requirements
Bachelor's degree in quantitative field
10+ years of relevant experience
Strong foundation in probability and statistics
US state residency eligibility required
Work Rights
Must live in a state where Airbnb has a registered entity