Provider Inquiries Representative

The Cigna Group

Global provider services
Health care partner support
Claims and payments inquiries
You will be responsible to provide support to our Health Care Partners in their day to day inquiries

Job Summary

  • You will be responsible to provide support to our Health Care Partners in their day to day inquiries.
  • Key to the role will be the end-to-end journey, managing the partnership with health provider accounts, such as hospitals and clinics.
  • You will also be able to deal with more complex cases such as provider complaints, which you will resolve with in partnership of other stakeholders of PSO or Cigna where needed.

Matching Summary

You will be responsible to provide support to our Health Care Partners in their day to day inquiries.

Skills & Requirements

Must-have

  • Global Provider Services
  • Health Care Partner Support
  • Claims and Payments Inquiries
  • On-boarding Follow Up
  • Cigna Operating Model Navigation

Nice-to-have

  • Additional spoken languages
  • Dealing with complex cases
  • Partnership with other stakeholders

Key Requirements

  • Bachelor or similar by experience
  • Active knowledge of English (C1 level)
  • Active knowledge of Italian (B2 Level)

Work Rights

Not specified

Tailored Resume

Cover Letter