Workplace Experience Manager

CUSHMAN & WAKEFIELD

Seoul, South Korea
Onsite
Workplace experience program development
Voice of customer data analysis
Cross-functional team collaboration
This position will be a key member of the Cushman & Wakefield onsite account team for the client, responsible for supporting the creation of a workplace experience program

Job Summary

  • This position will be a key member of the Cushman & Wakefield onsite account team for the client, responsible for supporting the creation of a workplace experience program.
  • The Workplace Experience Manager will leverage voice of customer and customer satisfaction data to refine operations and processes, partnering with cross-functional teams.
  • The ideal candidate will be hospitality-focused, showcase a contagiously positive attitude, exceptional communication skills, and have the ability to support facilities management and operations professionals.

Matching Summary

This position will be a key member of the Cushman & Wakefield onsite account team for the client, responsible for supporting the creation of a workplace experience program.

Skills & Requirements

Must-have

  • Workplace experience program development
  • Voice of customer data analysis
  • Cross-functional team collaboration
  • Facilities management support
  • Hospitality-focused service delivery
  • Employee engagement and retention strategies

Nice-to-have

  • Contagiously positive attitude
  • Exceptional communication skills
  • Highly collaborative self-starter
  • Ability to interact with and help people
  • Integrity, accountability, self-awareness

Key Requirements

  • Minimum of 5 years of related work experience
  • Strong written and spoken English
  • Competency in Microsoft Office Suite
  • Ability to work under pressure
  • Exceptional emotional intelligence and empathy

Work Rights

Not specified

Tailored Resume

Cover Letter