Digital Business Expert - Credit Cards

ING

Madrid, Spain
Fully remote
Credit card proposition development
Customer journey improvement
Risk management understanding
As Digital Business Expert in Credit Card squad, you will represent the “voice of the customer” and be responsible to develop, launch and maintain Credit card proposition on the market providing the highest customer satisfaction

Job Summary

  • As Digital Business Expert in Credit Card squad, you will represent the “voice of the customer” and be responsible to develop, launch and maintain Credit card proposition on the market providing the highest customer satisfaction.
  • You will use your analytical skills and pro-active thinking to comprehend, define, select and analyze data to gather insights that enhance the decision-making process and translate business needs in requirements for the implementation.
  • ING offers a flexible work model, restaurant cards, comprehensive health and life insurance, flexible remuneration, company shuttles, banking benefits, and a 360º care of the employee.

Matching Summary

As Digital Business Expert in Credit Card squad, you will represent the “voice of the customer” and be responsible to develop, launch and maintain Credit card proposition on the market providing the highest customer satisfaction.

Skills & Requirements

Must-have

  • Credit card proposition development
  • Customer journey improvement
  • Risk management understanding
  • Agile environment collaboration
  • Data analysis for insights
  • IT framework understanding

Nice-to-have

  • Leader of Orange Code culture
  • Customer engagement strategy
  • Operations management mindset
  • Cyber security practices adoption
  • Cross-border interaction stimulation

Key Requirements

  • Experience in Cards or Unsecured Lending Products
  • Knowledge of risk management
  • Experience in delivery in transformation context
  • Ability to simplify solutions and processes

Work Rights

Not specified

Tailored Resume

Cover Letter