The VP of Service Delivery will own the end-to-end client delivery lifecycle for their portfolio of clients, ensuring that every engagement is executed with excellence, profitability, and long-term client success in mind
Job Summary
The VP of Service Delivery will own the end-to-end client delivery lifecycle for their portfolio of clients, ensuring that every engagement is executed with excellence, profitability, and long-term client success in mind.
Oversee client delivery engagements across multiple accounts and industries, ensuring they meet or exceed client expectations.
Salary Range: $155,000 - $225,000+; Bonus/Equity: Performance-based Bonuses; Benefits: Free Health Insurance Option for all (Single, 2 - Party and Family), 401k Safe Harbor Plan, Generous PTO - Maternity / Paternity Leave, Certification Reimbursement and Bounty Programs.
Matching Summary
The VP of Service Delivery will own the end-to-end client delivery lifecycle for their portfolio of clients, ensuring that every engagement is executed with excellence, profitability, and long-term client success in mind.
Salary
Base: $155,000 - $225,000+; Bonus/Equity: Performance-based Bonuses; Benefits: Free Health Insurance Option for all (Single, 2 - Party and Family), 401k Safe Harbor Plan, Generous PTO - Maternity / Paternity Leave, Certification Reimbursement and Bounty Programs
Skills & Requirements
Must-have
end-to-end client delivery lifecycle
strategic delivery management
build strong multi-level client relationships
deliver measurable business outcomes
overseeing high-performing teams
modern delivery methodologies
Nice-to-have
passion for software creators
pursue their passion
close-knit team
continuous improvement
knowledge sharing and innovation
Key Requirements
10+ years progressive leadership experience
Accountability for client success and profitability
Strong financial acumen
Experience managing P&L
Proven ability to build leadership-level client relationships
Deep understanding of Agile, Scrum, Kanban
Strong communication and executive reporting skills