Air Freight Customer Service Officer (East / 5.25 days) [SAS]

WECRUIT PTE. LTD.

Singapore
Respond to customer inquiries about airfreight services
Assist customers with bookings and pickups
Ensure adherence to airfreight regulations
The role involves responding to customer inquiries regarding airfreight services, rates, schedules, and documentation

Job Summary

  • The role involves responding to customer inquiries regarding airfreight services, rates, schedules, and documentation.
  • Candidates will work closely with internal teams to ensure timely and efficient shipment processing while addressing customer issues professionally.
  • The position requires ensuring adherence to airfreight regulations and customs requirements while updating shipment milestones promptly.

Matching Summary

Match Score: 85

The role involves responding to customer inquiries regarding airfreight services, rates, schedules, and documentation.

Skills & Requirements

Must-have

  • Respond to customer inquiries about airfreight services
  • Assist customers with bookings and pickups
  • Ensure adherence to airfreight regulations

Nice-to-have

  • Collaborate with operations team to enhance processes
  • Maintain accurate records of customer interactions
  • Keep customers informed of shipment delays

Work Rights

Not specified

Tailored Resume

Cover Letter