Lead the development and execution of the country’s service business, implementing strategy and achieving budgeted targets
Job Summary
Lead the development and execution of the country’s service business, implementing strategy and achieving budgeted targets.
Drive KONE’s overall strategy and country’s holistic development as a member of the country’s Management Team, focusing on customer satisfaction, data management, and service quality.
Lead, direct, evaluate, and develop matrix Maintenance team(s) and professionals to achieve budget, safety, quality, and customer satisfaction goals.
Matching Summary
Lead the development and execution of the country’s service business, implementing strategy and achieving budgeted targets.
Skills & Requirements
Must-have
Service business development
Customer-centricity improvement
Operational excellence execution
Market share growth
Profitability enhancement
Safety and quality culture
Maintenance operations leadership
Nice-to-have
Collaborative working culture
Employee engagement focus
Sustainability integration
Ethical business practices
Trust and respect among co-workers
Key Requirements
Bachelor’s degree in engineering or related disciplines
Minimum 15 years experience in service/maintenance operation
Minimum 10 years in leadership role
Proven track record of P&L management
Proven track record of business planning & controlling
Proven track record of budgeting
Proven track record of long term planning processes