Quality Analyst – Insurance Operations & Financial Control

DXC Technology UK

United States
Hybrid
Transactional oversight
Financial control
Process quality
The Analyst, Insurance Operations – Quality & Financial Control plays a key role in supporting operational excellence through transactional oversight, financial control, process quality, and customer complaint resolution

Job Summary

  • The Analyst, Insurance Operations – Quality & Financial Control plays a key role in supporting operational excellence through transactional oversight, financial control, process quality, and customer complaint resolution.
  • Key Responsibilities include monitoring and executing daily insurance transactions accurately, supporting financial control activities, and tracking, investigating, and resolving customer complaints.
  • DXC Technology prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances, fostering an inclusive environment.

Matching Summary

The Analyst, Insurance Operations – Quality & Financial Control plays a key role in supporting operational excellence through transactional oversight, financial control, process quality, and customer complaint resolution.

Skills & Requirements

Must-have

  • transactional oversight
  • financial control
  • process quality
  • customer complaint resolution
  • life and annuities products
  • operational management

Nice-to-have

  • call center operations exposure
  • risk management collaboration
  • process improvement initiatives
  • workforce planning support
  • knowledge sharing to peers

Key Requirements

  • Bachelor’s degree or equivalent experience
  • 3-5 years insurance operations experience
  • Knowledge of life and annuities
  • Strong analytical skills and attention to detail
  • Understanding of quality frameworks and compliance

Work Rights

Not specified

Tailored Resume

Cover Letter