Head Universal Banker, Whittier Downs Branch

Citi Handlowy

Whittier, California, United States
Base: $53,670.00 - $70,030.00; bonus/equity: discr...
Not specified
2-4 years relevant experience
Face-to-face customer service skills
Digital engagement and basic sales
Citi Handlowy is seeking a Head Universal Banker for its Whittier Downs Branch, responsible for leading the branch team to deliver exceptional customer service and sales. The ideal candidate should have a background in face-to-face customer service, sales, and digital engagement, while being able to coach and mentor team members

Job Summary

  • The Head Universal Banker leads, coaches, and mentors the branch team while executing all service transactions and sales activities.
  • This role requires championing risk and control by monitoring daily operations and ensuring strict compliance with bank policies.
  • Citi offers competitive benefits including medical, dental, vision coverage, 401(k), life insurance, and paid time off packages.

Matching Summary

Match Score: 85

Citi Handlowy is seeking a Head Universal Banker for its Whittier Downs Branch, responsible for leading the branch team to deliver exceptional customer service and sales. The ideal candidate should have a background in face-to-face customer service, sales, and digital engagement, while being able to coach and mentor team members.

Salary

Base: $53,670.00 - $70,030.00; Bonus/Equity: Discretionary and formulaic incentive awards available; Benefits: Medical, dental, vision, 401(k), life, accident, disability insurance, wellness programs, and paid time off

Skills & Requirements

Must-have

  • 2-4 years relevant experience
  • Face-to-face customer service skills
  • Digital engagement and basic sales
  • Strong verbal and written communication
  • Analytical and problem solving skills

Nice-to-have

  • Retail experience preferred
  • Open client service orientation
  • Desire to help customers
  • Positive can-do attitude
  • Teamwork and collaboration focus

Key Requirements

  • High School diploma or equivalent
  • 2-4 years of relevant experience
  • Experience with digital tools and technology

Work Rights

Not specified

Tailored Resume

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