Not specified; not specified; competitive pyy ment...
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2+ years total experience
1 year salesforce or otc/cpq support
Agile best practices understanding
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S&P Global is seeking a Business Analyst I specializing in Salesforce to support their CRM systems and enhance operational excellence. The ideal candidate will possess experience in Salesforce and technical support, with a focus on analyzing and improving business processes.
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Job Summary
The role supports S&P Global's critical CRM system to ensure continuous improvement and operational excellence in Commercial Operations.
Candidates will collaborate with end users, product owners, and development teams to resolve technical solutions and drive process quality.
The company offers comprehensive benefits including health care, flexible downtime, and a continuing education program with student loan matching.
Matching Summary
Match Score: 75
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S&P Global is seeking a Business Analyst I specializing in Salesforce to support their CRM systems and enhance operational excellence. The ideal candidate will possess experience in Salesforce and technical support, with a focus on analyzing and improving business processes.
**
Salary
Not specified; Not specified; Competitive pay mentioned
Skills & Requirements
Must-have
2+ years total experience
1 year Salesforce or OTC/CPQ support
Agile best practices understanding
Development environments and testing processes
Critical incident management P1 issues
Nice-to-have
AI-focused initiatives participation
Knowledge management contributions
Strong analytical and communication skills
Experience in operation based managerial role
Continuous learning mindset
Key Requirements
Bachelor's degree in technology related field preferred