Client Policy Servicing Representative

AIG Australia

Hato Rey, Puerto Rico
Client policy administration
Generate balance and experience reports
Process policy maintenance tasks
The CPS unit provides issuance and administrative services to the Business Units, creating and/or updating clients and service requests in the system

Job Summary

  • The CPS unit provides issuance and administrative services to the Business Units, creating and/or updating clients and service requests in the system.
  • Responsible for the proper filing and completeness of the policy and transaction documentation, complying with established Service Level Agreements.
  • AIG offers a comprehensive Total Rewards Program focused on health, wellbeing, financial security, and professional development.

Matching Summary

The CPS unit provides issuance and administrative services to the Business Units, creating and/or updating clients and service requests in the system.

Skills & Requirements

Must-have

  • Client policy administration
  • Generate balance and experience reports
  • Process policy maintenance tasks
  • Adherence to department workflows
  • Maintain timely communication with clients

Nice-to-have

  • Contribute to process improvement projects
  • Teamwork and collaboration skills
  • Cultural awareness and inclusion

Key Requirements

  • Bachelor degree in Business or related field
  • Fluent in English and Spanish
  • Proficient in MS Office suite (Word, Excel)

Work Rights

Not specified

Tailored Resume

Cover Letter