Customer Service Delivery Advocate

Carvana

San Jose, CA, United States
Base: $24-$26 hourly; bonus/equity: performance-ba...
On-site
2 years of customer-facing experience
Physical ability to lift 50lbs
Valid driver's license required
Customer Advocates deliver vehicles straight to customers' doors while reintroducing happiness into the car-buying process

Job Summary

  • Customer Advocates deliver vehicles straight to customers' doors while reintroducing happiness into the car-buying process.
  • The role offers a competitive starting hourly rate of $24/hr with performance-based increases up to $26/hr within the first year.
  • Team members receive comprehensive benefits including 100% company-paid healthcare premiums, tuition reimbursement, and annual equity grants.

Matching Summary

Customer Advocates deliver vehicles straight to customers' doors while reintroducing happiness into the car-buying process.

Salary

Base: $24-$26 hourly; Bonus/Equity: Performance-based merit increases and Carvana Shares; Benefits: 401(k) match, overtime opportunities

Skills & Requirements

Must-have

  • 2 years of customer-facing experience
  • Physical ability to lift 50lbs
  • Valid driver's license required
  • Ability to work rotating shifts
  • English language proficiency

Nice-to-have

  • Enthusiastic and energetic team player
  • Self-motivated individual
  • Commitment to safe driving practices
  • Interest in automotive industry

Key Requirements

  • Must have or obtain Notary license within 90 days
  • Must satisfy state-specific DMV/title access requirements
  • Must be at least 21 years of age
  • Must pass drug test and obtain DOT Medical Card
  • Illinois/Michigan/Louisiana/Missouri require Chauffeur's license

Work Rights

Not specified

Tailored Resume

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