Customer Banking Specialist - Kew

Clarendonhillsbank

Kew, Victoria, Australia
**
Exceptional customer service delivery
In-depth customer conversations
Process credit product applications
** Clarendon Hills Bank is seeking a Customer Banking Specialist for their Kew branch, focusing on delivering exceptional customer service and financial solutions. The role involves engaging with customers to support their banking needs while working within a predetermined roster. **

Job Summary

  • As the Customer Banking Specialist in our Kew Branch, you will have in-depth conversations with every customer about how we can support their overall banking needs.
  • You will support customers with enquiries, maintenance on accounts and process applications for credit products, and complete Financial Health Checks to assess customers’ financial needs.
  • We are interested in hearing from people who have proven experience delivering exceptional Customer Service ideally in Financial Services, Retail or Hospitality.

Matching Summary

Match Score: 75

** Clarendon Hills Bank is seeking a Customer Banking Specialist for their Kew branch, focusing on delivering exceptional customer service and financial solutions. The role involves engaging with customers to support their banking needs while working within a predetermined roster. **

Skills & Requirements

Must-have

  • Exceptional customer service delivery
  • In-depth customer conversations
  • Process credit product applications
  • Demonstrate in-branch technology
  • Provide effective solutions
  • Champion risk-adverse culture

Nice-to-have

  • Act with integrity
  • Place customer at the centre
  • See the big picture
  • Genuine interest in career growth

Key Requirements

  • Proven experience in Financial Services, Retail or Hospitality
  • Excellent communication skills
  • Ability to articulate financial terms
  • Ability to ask the right questions
  • Ability to work in a busy retail environment

Work Rights

Not specified

Tailored Resume

Cover Letter