District Installation Manager - Orlando, Fl

Home Depot

Orlando, Florida, USA
Customer installation experience
Pre-installation inspection
Job site inspection
The District Installation Manager (DIM) is responsible for the install customer experience by leading a team of associates to ensure sold jobs are managed effectively across the life cycle of the job, post-sale

Job Summary

  • The District Installation Manager (DIM) is responsible for the install customer experience by leading a team of associates to ensure sold jobs are managed effectively across the life cycle of the job, post-sale.
  • The DIM leads the field install team to include hiring, goal setting, and performance management, and ensures teams are operating effectively across their job duties to drive an excellent customer installation experience.
  • Utilizes data, reporting, and related systems to identify trends and responds to ensure cycle time goals, customer satisfaction targets, reorder rates, and gross margin targets are met or exceeded.

Matching Summary

The District Installation Manager (DIM) is responsible for the install customer experience by leading a team of associates to ensure sold jobs are managed effectively across the life cycle of the job, post-sale.

Skills & Requirements

Must-have

  • Customer Installation Experience
  • Pre-Installation Inspection
  • Job Site Inspection
  • Service and Warranty Programs
  • Job Flow Processes Management
  • Customer Escalations Management

Nice-to-have

  • Collaborative leadership style
  • Strong business acumen
  • Problem solving and multi-tasking
  • Action oriented

Key Requirements

  • 10 years of work experience
  • Bachelor's degree or equivalent
  • Legally permitted to work in the United States

Work Rights

Legally permitted to work in the United States

Tailored Resume

Cover Letter