Customer Success Manager - Strategic - Grata

Datasite

San Francisco, California, United States
Base: $82,900.00 - $142,000.00; bonus/equity: elig...
Hybrid
3-5 years customer-facing experience
Strategic account management skills
Executive stakeholder engagement
Grata is the leading private market dealmaking platform providing comprehensive data on private companies to investors and investment banks

Job Summary

  • Grata is the leading private market dealmaking platform providing comprehensive data on private companies to investors and investment banks.
  • The role involves driving revenue growth through strategic account planning, user adoption, and cross-selling new product modules to senior stakeholders.
  • Employees work in a hybrid model requiring presence in the San Francisco office on Mondays, Tuesdays, and Thursdays.

Matching Summary

Grata is the leading private market dealmaking platform providing comprehensive data on private companies to investors and investment banks.

Salary

Base: $82,900.00 - $142,000.00; Bonus/Equity: Eligible for bonuses or commissions; Benefits: Health insurance, retirement plan, paid time off

Skills & Requirements

Must-have

  • 3-5 years customer-facing experience
  • Strategic account management skills
  • Executive stakeholder engagement
  • Revenue growth and retention focus
  • Cross-functional collaboration abilities

Nice-to-have

  • Innovative and creative mindset
  • Genuine curiosity in client business
  • Proactive problem-solving approach
  • Ability to adapt to change quickly
  • Value-added service orientation

Key Requirements

  • 3-5 years of relevant experience
  • Track record of exceeding performance targets
  • Experience with strategic level accounts

Work Rights

Not specified

Tailored Resume

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