The primary purpose of this role is to investigate evaluate, negotiate and settle liability disputed motor damage and theft claims
Job Summary
The primary purpose of this role is to investigate evaluate, negotiate and settle liability disputed motor damage and theft claims.
Utilizes acceptable investigation claims handling and settlement techniques that achieve cost effective and timely closure results by obtaining, reviewing and analyzing documentation, policy provisions and other records.
At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you.
Matching Summary
The primary purpose of this role is to investigate evaluate, negotiate and settle liability disputed motor damage and theft claims.
Skills & Requirements
Must-have
motor damage handling experience
investigate, evaluate, negotiate, settle claims
policy provisions analysis
diary system utilization
meet all service level agreements
accurate system data maintenance
Nice-to-have
desk management proficiency
phone etiquette skills
dealing with difficult customers
pro-active issue resolution
culture of inclusion and belonging
Key Requirements
Solid experience working in motor damage handling
Minimum competency requirements achieved
Ability to prioritize and multi-task
Communicate information clearly and concisely
Proficiency in time management
Strong negotiation Skills
Handle technical referrals from other claim handlers