Customer Service Representative (Warehouse)

SANKYU (SINGAPORE) PTE LTD

Singapore, Singapore
Customer service orientation
Shipping and warehousing knowledge
Document preparation for deliveries
The role involves coordinating with customers, forwarders, and the warehouse to ensure shipment readiness and delivery schedules

Job Summary

  • The role involves coordinating with customers, forwarders, and the warehouse to ensure shipment readiness and delivery schedules.
  • Candidates will prepare daily delivery documents and assist customers with stock queries and shipment updates.
  • Monthly reports on KPIs are required, along with assistance during monthly stock takes.

Matching Summary

Match Score: 75

The role involves coordinating with customers, forwarders, and the warehouse to ensure shipment readiness and delivery schedules.

Skills & Requirements

Must-have

  • Customer service orientation
  • Shipping and warehousing knowledge
  • Document preparation for deliveries
  • Interpersonal communication skills

Nice-to-have

  • Ability to work with forwarders
  • Experience with monthly reporting
  • Willingness to assist with ad-hoc duties

Key Requirements

  • Minimum GCE O Level qualification
  • 1 year of relevant experience in related field
  • Basic understanding of shipping and warehousing

Work Rights

Not specified

Tailored Resume

Cover Letter