Patient Service Representative - Specialty Care, Beverly Hills Wilshire

Uclahealth

Beverly Hills, CA, United States
Base: $30.36 - $43.49 hourly; bonus/equity: not sp...
Fully on-site
Verbal communication skills
Priority setting abilities
Diplomatic patient interaction
UCLA Health is seeking a Patient Service Representative for their Specialty Care team in Beverly Hills, CA. The role involves acting as a liaison between patients and physicians, assisting with access to medical services, and providing follow-up communication, all within a supportive and collaborative work environment

Job Summary

  • The role involves acting as a liaison between patients and physicians to facilitate access to health system services.
  • Candidates must demonstrate the ability to creatively integrate competing demands while maintaining productive working relationships.
  • UCLA Health offers a supportive, collaborative environment within a world-renowned health system featuring award-winning hospitals.

Matching Summary

Match Score: 85

UCLA Health is seeking a Patient Service Representative for their Specialty Care team in Beverly Hills, CA. The role involves acting as a liaison between patients and physicians, assisting with access to medical services, and providing follow-up communication, all within a supportive and collaborative work environment.

Salary

Base: $30.36 - $43.49 Hourly; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Verbal communication skills
  • Priority setting abilities
  • Diplomatic patient interaction
  • EPIC/Care Connect proficiency
  • Telephone follow-up experience

Nice-to-have

  • Specialty practice workflow knowledge
  • Managed care program familiarity
  • Insurance plan coverage knowledge
  • Collaborative team environment
  • Cultural sensitivity in healthcare

Key Requirements

  • Skill in setting priorities accurately
  • Ability to interact diplomatically with patients
  • Working knowledge of medical terminology
  • PC skills including Word, Excel, and Email
  • Disclosure of past misconduct history if applicable

Work Rights

Not specified

Tailored Resume

Cover Letter