Ig Community Support Advocate I

Takeaweigh

Illinois, US
Base: $71,800.00 - $112,860.00; bonus/equity: not ...
Hybrid
Proficient experience with primary immunodeficiency (pi)
Familiarity with immunoglobulin (ig) treatment
Unbranded disease state education
Provide unbranded disease state information, education, and resources about PI, unbranded IG treatment, plasma, self-advocacy, MyIgSource, and Takeda programs

Job Summary

  • Provide unbranded disease state information, education, and resources about PI, unbranded IG treatment, plasma, self-advocacy, MyIgSource, and Takeda programs.
  • Enroll patients/caregivers in MyIgSource and obtains opt-in, providing a positive experience for all callers documenting all interactions appropriately.
  • Travel to/attend approved local, regional, and national patient events, trade shows, attend relevant HCP events, share experience/speak at events to educate on PI, the need for peer-to-peer support, and the educational resources offered by Takeda.

Matching Summary

Provide unbranded disease state information, education, and resources about PI, unbranded IG treatment, plasma, self-advocacy, MyIgSource, and Takeda programs.

Salary

Base: $71,800.00 - $112,860.00; Bonus/Equity: Not specified; Benefits: Medical, dental, vision, 401(k), PTO, etc.

Skills & Requirements

Must-have

  • Proficient experience with primary immunodeficiency (PI)
  • Familiarity with immunoglobulin (Ig) treatment
  • Unbranded disease state education
  • Peer to peer support
  • Mindful of legal and regulatory constraints

Nice-to-have

  • Compassion and passion for patients
  • Bias towards action
  • High ethical standards
  • Self-starter
  • Collaborative team player

Key Requirements

  • Bachelor's degree (strongly preferred)
  • 3-5 years customer service/sales or teaching experience
  • Significant education or experience with PI
  • Patient Advocacy, healthcare, or regulated industry experience
  • Proficient communication and interpersonal skills
  • Strong understanding of pharmaceutical/biotech/medical device industries
  • Ability to travel 25%

Work Rights

Not specified

Tailored Resume

Cover Letter