Job Summary

• The Product Support Representative will serve as the primary technical bridge between Testia's digital ecosystem and airline customers, focusing on deploying advanced digital solutions and ensuring operational excellence.
• Primary responsibilities include leading the technical deployment and integration of Skywise Core X, providing advanced L2/L3 technical support during the in-service phase, and acting as the 'Voice of the Customer' to influence the product roadmap.
• Testia offers a stable full-time employment contract with flexible working hours, a hybrid model, training and development opportunities, co-funding for meals and commuting, and access to the latest knowledge and technologies.

Matching Summary

Skills & Requirements

Key Requirements

• 4+ years customer-facing technical support experience
• Bachelor's or Master's degree in Engineering, Computer Science, IT, or equivalent
• Familiarity with Big Data, AI, databases, or web technologies
• Understanding of Airline Maintenance, Engineering, or Flight Operations

Work Rights