Senior Customer Success Manager

SBDC

Tokyo, Japan
Fully remote
5+ years in customer facing services
Experience with workday hcm, payroll, or financials
Ability to travel up to 30%
Workday is shaping the future of work, focusing on integrity and empathy

Job Summary

  • Workday is shaping the future of work, focusing on integrity and empathy.
  • Customer Success Managers improve user experience and drive value for customers.
  • The role offers autonomy and opportunities for global career development.

Matching Summary

Workday is shaping the future of work, focusing on integrity and empathy.

Skills & Requirements

Must-have

  • 5+ years in customer facing services
  • Experience with Workday HCM, Payroll, or Financials
  • Ability to travel up to 30%

Nice-to-have

  • Experience in complex software environments
  • Strong relationship building skills
  • Excellent communication skills

Key Requirements

  • Business level Japanese communication
  • 1+ years project management experience
  • Experience with executive level stakeholders

Work Rights

Not specified

Tailored Resume

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