Technical Account Manager (tam), Ai Factory

Together AI

San Francisco, CA, United States
Base: $260-290k ote; bonus/equity: startup equity ...
On-site
5+ years customer-facing technical role
2+ years dedicated tam or solutions architecture
Deep expertise in gpu infrastructure diagnostics
This role serves as the named technical owner for strategic enterprise relationships, ensuring operational health of large-scale GPU deployments

Job Summary

  • This role serves as the named technical owner for strategic enterprise relationships, ensuring operational health of large-scale GPU deployments.
  • The position requires leading issue lifecycle management, coordinating hardware RMA processes, and maintaining deep technical expertise across compute and networking domains.
  • Together AI offers competitive compensation ranging from $260K to $290K OTE plus equity and benefits for this hybrid role based in San Francisco or New York.

Matching Summary

This role serves as the named technical owner for strategic enterprise relationships, ensuring operational health of large-scale GPU deployments.

Salary

Base: $260-290K OTE; Bonus/Equity: Startup equity included; Benefits: Health insurance and flexibility

Skills & Requirements

Must-have

  • 5+ years customer-facing technical role
  • 2+ years dedicated TAM or solutions architecture
  • Deep expertise in GPU infrastructure diagnostics
  • Hands-on experience with Ethernet and InfiniBand fabric
  • Knowledge of enterprise storage systems and NVMe
  • Proficiency in Prometheus and Grafana monitoring

Nice-to-have

  • Python or Bash automation proficiency
  • Strong ownership mindset for incident management
  • Experience managing hyperscaler-level workstreams
  • Ability to translate feedback into engineering roadmaps

Key Requirements

  • 5+ years in customer-facing technical roles
  • 2+ years in dedicated TAM or solutions architecture
  • Experience with DC operations and facilities coordination
  • Proven ability to manage concurrent workstreams

Work Rights

Not specified

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