Service Commercial And Technical Operations Manager - Uk

Uniphar Group

Northampton, United Kingdom
**
Revenue generation and service profitability
Manage service contract lifecycle
Lead technical service team
** Uniphar Group is seeking a Service Commercial and Technical Operations Manager for its GB Service Department, based in Northampton. The role involves overseeing service revenue streams, managing commercial contracts, and leading a technical service team to ensure operational excellence and customer satisfaction. **

Job Summary

  • Lead the commercial performance of the GB Service business, with responsibility for revenue generation, service profitability, and growth across maintenance contracts, installation services, and return to bench services.
  • Provide senior leadership to the technical service team, ensuring the team is resourced, trained, and structured to meet current and future operational demands.
  • Ensure that GB service operations maintain full compliance with all relevant regulatory, safety, quality, and documentation standards.

Matching Summary

Match Score: 75

** Uniphar Group is seeking a Service Commercial and Technical Operations Manager for its GB Service Department, based in Northampton. The role involves overseeing service revenue streams, managing commercial contracts, and leading a technical service team to ensure operational excellence and customer satisfaction. **

Skills & Requirements

Must-have

  • Revenue generation and service profitability
  • Manage service contract lifecycle
  • Lead technical service team
  • Ensure operational excellence
  • Customer satisfaction and growth
  • Compliance with regulatory standards

Nice-to-have

  • Strategic planning and market expansion
  • Supplier and vendor partnership development
  • Continuous improvement initiatives
  • Advanced technical expertise for sales support

Key Requirements

  • RQF/NQF Level 5–6 qualification in Electrical/Electronic Engineering, Biomedical Engineering, Physics or equivalent experience
  • Significant experience in servicing medical devices
  • Demonstrated experience in leading or developing technical or field service teams
  • Full UK driving licence
  • Eligibility to work in the United Kingdom

Work Rights

Eligibility to work in the United Kingdom

Tailored Resume

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