Customer Care Coordinator - Home Care

Healthcare Australia

Victor Harbor, South Australia, Australia
Not specified; salary pyckaging available; educati...
On-site
Strong communication and relationship-building skills
Experience in customer-focused service business
Solid understanding of home care environment
Healthcare Australia is seeking a compassionate Customer Care Coordinator for their home care services in Victor Harbor, South Australia. The role involves building relationships with clients, developing personalized care plans, and ensuring high-quality service delivery within a team-oriented environment

Job Summary

  • The role serves as the primary point of contact for new and existing home care clients across South Adelaide.
  • Candidates will conduct comprehensive assessments and develop personalized care plans that support client independence and wellbeing.
  • The company offers a fabulous discount on BUPA Private health Insurance, hybrid work options, and an education allowance.

Matching Summary

Match Score: 85

Healthcare Australia is seeking a compassionate Customer Care Coordinator for their home care services in Victor Harbor, South Australia. The role involves building relationships with clients, developing personalized care plans, and ensuring high-quality service delivery within a team-oriented environment.

Salary

Not specified; Salary Packaging available; Education allowance provided

Skills & Requirements

Must-have

  • Strong communication and relationship-building skills
  • Experience in customer-focused service business
  • Solid understanding of Home Care environment
  • CRM systems proficiency
  • Proactive and results-driven approach

Nice-to-have

  • Ability to work independently within a team
  • Adaptable to different teams and clients
  • Passionate about making a meaningful difference
  • Flexible hybrid working conditions

Key Requirements

  • Current National Police Check (ACIC accredited)
  • Suitability to work in aged care or with vulnerable persons

Work Rights

Not specified

Tailored Resume

Cover Letter