Client Relations Specialist

RELX (LexisNexis)

San Jose, CA, USA
Base: $56,200 - $93,700; bonus/equity: not specifi...
Hybrid
Experience in the legal field
Excellent customer-focus skills
Ability to explain complex concepts
As a Client Relations Specialist, you'll work closely with customers to resolve issues and answer questions

Job Summary

  • As a Client Relations Specialist, you'll work closely with customers to resolve issues and answer questions.
  • This role acts as a bridge between customers and the Product Engineering Team.
  • The company promotes a healthy work/life balance and offers numerous wellbeing initiatives.

Matching Summary

As a Client Relations Specialist, you'll work closely with customers to resolve issues and answer questions.

Salary

Base: $56,200 - $93,700; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • experience in the legal field
  • excellent customer-focus skills
  • ability to explain complex concepts

Nice-to-have

  • familiarity with customer support processes
  • experience in writing knowledgebase articles
  • conducting virtual training sessions

Key Requirements

  • BA/BS required
  • JD or MLS strongly preferred
  • experience handling stressful situations

Work Rights

Not specified

Tailored Resume

Cover Letter