Multi-skilled Guest Services Team Member

Accor and Ibis Styles Hotel

Liverpool, United Kingdom
Base: £13.45 ph; bonus/equity: not specified; bene...
On-site
Service focused personality
Fluency in english required
Guest check-in and check-out accuracy
Accor and Ibis Styles Hotel in Liverpool is seeking a Multi-skilled Guest Services Team Member responsible for ensuring guest satisfaction from arrival to departure. The ideal candidate will have a service-focused personality and will play a vital role in enhancing the hotel experience while contributing to the hotel's objectives

Job Summary

  • You will be the wizard of welcoming, crafting an unforgettable stay for guests from arrival to departure.
  • The role involves managing reservations, handling guest complaints, and ensuring high-quality service throughout their visit.
  • Employees receive benefits including up to 70% discounted hotel rates worldwide, free bonus breaks, and 28 days of paid holidays.

Matching Summary

Match Score: 85

Accor and Ibis Styles Hotel in Liverpool is seeking a Multi-skilled Guest Services Team Member responsible for ensuring guest satisfaction from arrival to departure. The ideal candidate will have a service-focused personality and will play a vital role in enhancing the hotel experience while contributing to the hotel's objectives.

Salary

Base: £13.45 per hour; Bonus/Equity: Not specified; Benefits: Discounted rates, free stays, pension scheme

Skills & Requirements

Must-have

  • Service focused personality
  • Fluency in English required
  • Guest check-in and check-out accuracy

Nice-to-have

  • Additional language skills
  • Experience in hospitality sector
  • Sales and promotion abilities

Key Requirements

  • Work authorization required in United Kingdom
  • No sponsorship offered for this role
  • Full-time availability Monday to Sunday

Work Rights

Must have UK work authorization

Tailored Resume

Cover Letter