Senior Customer Success Manager

Workday

Tokyo, Japan
Fully remote
5+ years in customer-facing role
Experience in saas environment
Project management experience with workday
Workday is committed to shaping the future of work with integrity and empathy

Job Summary

  • Workday is committed to shaping the future of work with integrity and empathy.
  • Customer Success Managers play a key role in enhancing user experience and driving customer value.
  • The position offers autonomy and opportunities for global career development.

Matching Summary

Workday is committed to shaping the future of work with integrity and empathy.

Skills & Requirements

Must-have

  • 5+ years in customer-facing role
  • Experience in SaaS environment
  • Project management experience with Workday

Nice-to-have

  • Strong relationship building skills
  • Excellent communication and presentation skills
  • Ability to engage across corporate functions

Key Requirements

  • Business-level Japanese communication
  • 1+ years in operational support
  • Experience with HCM, Payroll, or Financials projects

Work Rights

Not specified

Tailored Resume

Cover Letter