Senior Customer Success Manager - German Speaking

MongoDB

Frankfurt, Germany
On-site
Technical account management
Customer health and revenue realization
Advocating on behalf of customers
Individuals in the Customer Success Manager role have a passion for technology and the ambition to dive head-first into new challenges

Job Summary

  • Individuals in the Customer Success Manager role have a passion for technology and the ambition to dive head-first into new challenges.
  • This role can be based out of our Frankfurt office or remotely in Germany.
  • MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market.

Matching Summary

Individuals in the Customer Success Manager role have a passion for technology and the ambition to dive head-first into new challenges.

Skills & Requirements

Must-have

  • Technical Account Management
  • Customer health and revenue realization
  • Advocating on behalf of customers
  • Act with high level of autonomy
  • Strategic advisor to customer
  • Fluent level of German

Nice-to-have

  • Entrepreneurial mindset
  • Team player and passion for collaboration
  • Prior exposure to database technology
  • Prior exposure to cloud technology
  • Prior exposure to infrastructure technology

Key Requirements

  • 7+ years experience in Customer Success
  • 4+ years experience accountable for customer health
  • Fluent level of German

Work Rights

Not specified

Tailored Resume

Cover Letter