SCR Medical Transportation LLC is seeking bi-lingual Call Center Agents to provide exceptional customer service in a fast-paced environment. The position requires fluency in English and Spanish, with a focus on meeting performance metrics while assisting customers with transportation inquiries
Job Summary
The role involves providing excellent customer service to individuals certified under the American with Disabilities Act while managing reservation and trip status calls.
Candidates must meet strict performance metrics including answering 95% of calls within two minutes and keeping average talk time at 90 seconds or less.
Beacon Mobility is recognized as an employer of choice and offers a starting pay of $17.00 during training, increasing to $18.50 upon completion.
Matching Summary
Match Score: 85
SCR Medical Transportation LLC is seeking bi-lingual Call Center Agents to provide exceptional customer service in a fast-paced environment. The position requires fluency in English and Spanish, with a focus on meeting performance metrics while assisting customers with transportation inquiries.
Salary
Training: $17.00; Post-training: $18.50; Benefits: Not specified