Spa/health Club Receptionist

Four Seasons

Atlanta, GA, US
Base: competitive salary + wages; bonus/equity: no...
Guest appointment booking and cancellation
Handling payments and cash reconciliation
Customer service and complaint resolution
Four Seasons is committed to creating exceptional guest experiences through a world-class employee experience and company culture based on genuine heart and the Golden Rule

Job Summary

  • Four Seasons is committed to creating exceptional guest experiences through a world-class employee experience and company culture based on genuine heart and the Golden Rule.
  • The role involves booking and managing spa appointments, handling guest interactions with professionalism, and ensuring a customized and unforgettable guest experience.
  • Employees receive competitive salary, comprehensive benefits, excellent training, employee discounts, complimentary meals, and other perks.

Matching Summary

Four Seasons is committed to creating exceptional guest experiences through a world-class employee experience and company culture based on genuine heart and the Golden Rule.

Salary

Base: Competitive Salary and wages; Bonus/Equity: Not specified; Benefits: Comprehensive benefits package, employee discounts, complimentary meals, dry cleaning, and parking discounts

Skills & Requirements

Must-have

  • Guest appointment booking and cancellation
  • Handling payments and cash reconciliation
  • Customer service and complaint resolution
  • Use of computer systems for guest management
  • Maintaining cleanliness and sanitization
  • Spa guest interaction and tour guidance

Nice-to-have

  • Teamwork with Bell Staff and Front Desk
  • Basic troubleshooting for in-room dining
  • Providing intuitive and personalized service
  • Knowledge of spa and fitness center amenities

Key Requirements

  • Hotel experience required
  • Spa experience preferred
  • Ability to read and write English

Work Rights

Not specified

Tailored Resume

Cover Letter