Policy Services Officer - Minor Alteration

Prudential Corporation Asia Ltd

Singapore, Singapore
On-site
Process policy services requests
Manage customer change requests
Identify process gaps
In this role, you will be working on processing Policy Services requests from customers on a day-to-day basis

Job Summary

  • In this role, you will be working on processing Policy Services requests from customers on a day-to-day basis.
  • You will also work on projects relating to the area of work as well as driving feedback loop to identify process gaps and implementing improvements.
  • You will report to a Team Manager within Policy Services team and ensure a timely and seamless experience provided to our Financial Consultants and customers.

Matching Summary

In this role, you will be working on processing Policy Services requests from customers on a day-to-day basis.

Skills & Requirements

Must-have

  • process policy services requests
  • manage customer change requests
  • identify process gaps
  • implement process improvements
  • support financial consultants
  • proficient in MS Office

Nice-to-have

  • keen learner
  • customer-oriented
  • good interpersonal skills
  • digital mindset

Key Requirements

  • Diploma or Degree holder
  • Knowledge on Life, ILP and term insurance plans

Work Rights

Not specified

Tailored Resume

Cover Letter