Consumer Care Specialist

Coloplast AS

Sandton, ZA
On-site
Consumer engagement
Direct to consumer sales
Crm system proficiency
Coloplast AS is seeking a Consumer Care Specialist to support their Partnership Sales Model and Patient Support Program in Sandton, ZA. The role involves engaging with consumers, driving sales, and maintaining CRM quality while ensuring high levels of customer satisfaction

Job Summary

  • Execute our Partnership Sales Model and support our Patient Support Program by proactively engaging with consumers through various communication channels.
  • Drive growth in Direct channels by capturing community leads, offering tailored product advice, and ensuring suitable product placement for consumer needs.
  • Uphold the company’s image through professional and customer-focused communication, responding promptly to queries and meeting set KPIs.

Matching Summary

Match Score: 85

Coloplast AS is seeking a Consumer Care Specialist to support their Partnership Sales Model and Patient Support Program in Sandton, ZA. The role involves engaging with consumers, driving sales, and maintaining CRM quality while ensuring high levels of customer satisfaction.

Skills & Requirements

Must-have

  • Consumer engagement
  • Direct to consumer sales
  • CRM system proficiency
  • Partnership Sales Model execution
  • Patient Support Program support

Nice-to-have

  • Professional and customer-focused communication
  • Proactive engagement
  • Long-term relationship building

Key Requirements

  • University degree preferred
  • Excellent communication and interpersonal skills
  • Proficiency in CRM systems
  • Strong direct to consumer sales skills
  • Ability to work independently and collaboratively

Work Rights

Not specified

Tailored Resume

Cover Letter