Manager Hr Shared Services

Generac Power Systems Inc

Waukesha, WI, United Kingdom
Hr shared services leadership
Hris systems proficiency
Service level agreement management
The Manager, Human Resources Shared Services is responsible for end to end leadership of HR Shared Services delivery, ensuring consistent, accurate, and compliant HR service aligned with service level expectations

Job Summary

  • The Manager, Human Resources Shared Services is responsible for end to end leadership of HR Shared Services delivery, ensuring consistent, accurate, and compliant HR service aligned with service level expectations.
  • This role plays a critical part in people leadership, service excellence, operational governance, and cross HR partnership, enabling HRBPs and COEs to focus on strategic and consultative work.
  • The position drives adoption of new technology, AI enabled processes, and automation to improve efficiency, accuracy, and experience while fostering a culture of accountability, collaboration, and continuous learning.

Matching Summary

The Manager, Human Resources Shared Services is responsible for end to end leadership of HR Shared Services delivery, ensuring consistent, accurate, and compliant HR service aligned with service level expectations.

Skills & Requirements

Must-have

  • HR Shared Services leadership
  • HRIS systems proficiency
  • Service level agreement management
  • People leadership and coaching
  • HR process standardization and automation
  • High volume HR transaction management

Nice-to-have

  • Experience with Workday or similar HRIS
  • Knowledge of multi-state payroll compliance
  • Familiarity with service center metrics
  • Continuous improvement mindset
  • Ability to manage cross HR partnerships

Key Requirements

  • Bachelor’s Degree or equivalent experience
  • 5 years Human Resources experience
  • 5 years progressive customer service experience
  • 3 years team leadership experience
  • Experience supporting HR operations or shared services

Work Rights

Not specified

Tailored Resume

Cover Letter