Manager Of Customer Relations And Credit & Collections
Marmon
Houston, TX, United States
Hybrid
Customer service and collections management
Team leadership and development
Process improvement initiatives
The Manager of Customer Service and Collections will lead the team to enhance customer relationships and meet operational objectives while overseeing office management
Job Summary
The Manager of Customer Service and Collections will lead the team to enhance customer relationships and meet operational objectives while overseeing office management.
This hybrid role requires working in the office three days a week and involves coordinating with multiple departments to drive process improvements.
The company is committed to fostering a culture where everyone is empowered to be their best and offers diverse learning and working opportunities.
Matching Summary
The Manager of Customer Service and Collections will lead the team to enhance customer relationships and meet operational objectives while overseeing office management.
Skills & Requirements
Must-have
Customer service and collections management
Team leadership and development
Process improvement initiatives
Credit review and approval coordination
Office management and vendor coordination
KPI management and reporting
Nice-to-have
Strong organizational skills
Detail oriented and system savvy
Excellent verbal and written communication
Cross-functional collaboration
Passion for developing best practices
Key Requirements
10+ years experience in Supply Chain and Logistics