Associate Manager, Merchant Quality Strategy & Operations

Doordashusa

New York, NY, US
Base: $105,400 - $155,000; bonus/equity: opportuni...
On-site
Data-driven decision-making
Cross-functional team collaboration
Deep dive into operational details
The Merchant Live Order Experience team focuses on ensuring that every customer has a perfect delivery experience by partnering with top US restaurant brands and working closely with dashers

Job Summary

  • The Merchant Live Order Experience team focuses on ensuring that every customer has a perfect delivery experience by partnering with top US restaurant brands and working closely with dashers.
  • You will get to the lowest level of detail by visiting Merchants, talking to Dashers, and reviewing our internal data to develop hypotheses for new ways to improve operations.
  • DoorDash offers a comprehensive benefits package including a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, and more.

Matching Summary

The Merchant Live Order Experience team focuses on ensuring that every customer has a perfect delivery experience by partnering with top US restaurant brands and working closely with dashers.

Salary

Base: $105,400 - $155,000; Bonus/Equity: opportunities for equity grants; Benefits: comprehensive benefits package

Skills & Requirements

Must-have

  • Data-driven decision-making
  • Cross-functional team collaboration
  • Deep dive into operational details
  • Merchant relationship cultivation
  • AI tool utilization for productivity

Nice-to-have

  • First principles problem-solving
  • Fast-paced and ambiguous environment
  • Curiosity and beginner's mindset with AI

Key Requirements

  • Bachelor's degree
  • 4-6 years of experience
  • Proficiency in SQL is a plus
  • Strong written and verbal communication skills
  • Experience leading projects across teams

Work Rights

Not specified

Tailored Resume

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