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MONETEC PTE. LTD. is seeking a Team Lead to oversee IT service delivery at Changi Airport, focusing on leading Service Desk engineers and providing dedicated support for VIP users. The ideal candidate should possess strong leadership skills, IT service management experience, and be capable of maintaining high service quality standards.
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Job Summary
The role involves leading a team of Service Desk engineers to deliver high-quality IT services at Changi Airport.
Candidates must provide dedicated L1 and L2 support for approximately 200 VIP users, including after-hours availability.
The position requires strict adherence to ITIL frameworks and collaboration with the Ops Manager on service improvements.
Matching Summary
Match Score: 75
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MONETEC PTE. LTD. is seeking a Team Lead to oversee IT service delivery at Changi Airport, focusing on leading Service Desk engineers and providing dedicated support for VIP users. The ideal candidate should possess strong leadership skills, IT service management experience, and be capable of maintaining high service quality standards.
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