Not specified; bonus included; health benefits + c...
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5+ years service team management experience
It or airport technology environment background
Incident resolution and sla management skills
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Amadeus Data Processing GmbH is seeking a Delivery Senior Specialist for Airport Solutions who will manage service delivery and client relationships for airport IT and airline operations. The ideal candidate should have at least five years of experience in service management within IT or airport technology, demonstrating strong communication and organizational skills.
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Job Summary
You will serve as the main point of contact for all service-related queries and ensure high-quality service delivery for Amadeus Airport IT products.
The role involves managing incidents, resolving recurring problems, and coordinating change requests with internal teams to align with customer expectations.
Amadeus offers a flexible working model, attractive compensation packages, and a global culture focused on diversity and professional growth.
Matching Summary
Match Score: 75
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Amadeus Data Processing GmbH is seeking a Delivery Senior Specialist for Airport Solutions who will manage service delivery and client relationships for airport IT and airline operations. The ideal candidate should have at least five years of experience in service management within IT or airport technology, demonstrating strong communication and organizational skills.
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Salary
Not specified; Bonus included; Health benefits and caregiving provided
Skills & Requirements
Must-have
5+ years service team management experience
IT or airport technology environment background
Incident resolution and SLA management skills
Operating systems and server management knowledge
Networking and troubleshooting capabilities
Nice-to-have
Strong organizational and collaboration skills
Effective communication abilities
Openness to occasional travel up to 20%
Experience with implementation engineers
Key Requirements
5+ years of experience in IT or airport technology
ITIL certification preferred
Willingness to travel up to 20% including Mainland China