Job Summary

• The role involves providing first-line remote technical support to customers within the healthcare and medical devices industry.
• Employees must document all service activities thoroughly, including diagnostic procedures and resolutions, in a service management system.
• The position requires working under direct supervision while adhering to strict regulatory guidelines for transparency and compliance.

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Skills & Requirements

Key Requirements

• Diploma or Bachelor's Degree in Engineering, Medical, or Science
• 2 years of relevant experience
• Excellent communication and interpersonal skills

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