Service Desk & Deskside Lead

Kyndryl

Noida, India
Fully remote
Itil processes knowledge
Service desk operations management
Hands-on experience with itsm tools
At Kyndryl, we design, build, manage and modernize mission-critical technology systems

Job Summary

  • At Kyndryl, we design, build, manage and modernize mission-critical technology systems.
  • In this role, you'll be part of a vibrant ecosystem, collaborating with internal teams and alliance partners.
  • Kyndryl invests heavily in your professional journey, offering opportunities to grow your career.

Matching Summary

At Kyndryl, we design, build, manage and modernize mission-critical technology systems.

Skills & Requirements

Must-have

  • ITIL processes knowledge
  • Service Desk operations management
  • Hands-on experience with ITSM tools

Nice-to-have

  • Customer-focused mindset
  • Growth mindset
  • Experience with VIP/VVIP users

Key Requirements

  • 8–12+ years of IT experience
  • 5+ years in Service Desk operations
  • Strong understanding of Windows OS and hardware

Work Rights

Not specified

Tailored Resume

Cover Letter