Night Manager

Sofitel Brisbane Central

Sharm El, , Egypt
On-site
Excellent customer service
Guest comfort and safety
Overnight reception duties
Sofitel Brisbane Central is seeking a Night Manager to oversee overnight operations, ensuring excellent customer service and safety for guests. The ideal candidate will have at least five years of hospitality experience, strong English and Arabic communication skills, and a commitment to environmental sustainability

Job Summary

  • Deliver excellent customer service and maintain a high standard of customer management all the time.
  • Undertake overnight responsibility for reception, checking guests in and out, taking reservations and dealing with all telephone enquiries.
  • Carry out all responsibilities related to the quality management and food safety management systems implemented at the facilities.

Matching Summary

Match Score: 85

Sofitel Brisbane Central is seeking a Night Manager to oversee overnight operations, ensuring excellent customer service and safety for guests. The ideal candidate will have at least five years of hospitality experience, strong English and Arabic communication skills, and a commitment to environmental sustainability.

Skills & Requirements

Must-have

  • excellent customer service
  • guest comfort and safety
  • overnight reception duties
  • telephone enquiries
  • emergency evacuation procedures
  • security checks
  • accident and incident reporting

Nice-to-have

  • contribute at team meetings
  • environmental responsibility
  • energy saving initiatives
  • waste management
  • quality and food safety systems

Key Requirements

  • Bachelor's Degree
  • At least 5 years of experience
  • Sufficient English and Arabic
  • Advanced theoretical and practical knowledge
  • MS Office and Front Office operating programmes

Work Rights

Not specified

Tailored Resume

Cover Letter