Level Ii Representative

nc.gov

Martin County, NC, USA
Base: $37,377 - $65,408; bonus/equity: not specifi...
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Experience working in a call center
Customer service skills
Data entry experience
** The North Carolina Department of Health and Human Services is seeking a Level II Representative to work in a call center environment, primarily assisting with child support services. The role involves providing accurate information to callers, updating records, and handling escalated inquiries. **

Job Summary

  • The North Carolina Department of Health and Human Services ensures the health and well-being of all North Carolinians.
  • This role involves providing accurate information and support to callers in a fast-paced environment.
  • Employees enjoy comprehensive benefits including health insurance and paid leave.

Matching Summary

Match Score: 75

** The North Carolina Department of Health and Human Services is seeking a Level II Representative to work in a call center environment, primarily assisting with child support services. The role involves providing accurate information to callers, updating records, and handling escalated inquiries. **

Salary

Base: $37,377 - $65,408; Bonus/Equity: Not specified; Benefits: Comprehensive benefits offered

Skills & Requirements

Must-have

  • Experience working in a call center
  • Customer service skills
  • Data entry experience

Nice-to-have

  • Ability to handle complex inquiries
  • Knowledge of child support services
  • Strong communication skills

Key Requirements

  • High school diploma and four years of related experience
  • Equivalent combination of education and experience

Work Rights

Not specified

Tailored Resume

Cover Letter