Head Universal Banker, Bilingual English/spanish Speaking Preferred, Boca Mizner Branch

Citi Handlowy

Boca Raton, Florida, United States
Base: $46,600.00 - $60,800.00; bonus/equity: discr...
Exceptional service delivery
Sales and service transactions
Risk and control championing
The Head Universal Banker is a leadership role responsible for providing exceptional service delivery to our internal and external customers while guiding and supporting the branch team

Job Summary

  • The Head Universal Banker is a leadership role responsible for providing exceptional service delivery to our internal and external customers while guiding and supporting the branch team.
  • This role not only executes all service transactions (e.g. deposits, payments, address changes, replacement card orders, disputes, etc.) and sales (including opening accounts, credit cards, etc.) but also leads, coaches, and mentors team members.
  • In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards.

Matching Summary

The Head Universal Banker is a leadership role responsible for providing exceptional service delivery to our internal and external customers while guiding and supporting the branch team.

Salary

Base: $46,600.00 - $60,800.00; Bonus/Equity: discretionary and formulaic incentive and retention awards; Benefits: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs

Skills & Requirements

Must-have

  • Exceptional service delivery
  • Sales and service transactions
  • Risk and control championing
  • Digital capabilities expertise
  • Client problem resolution

Nice-to-have

  • Positive can-do attitude
  • Customer first culture
  • Teamwork fostering
  • Proactive client engagement

Key Requirements

  • 2-4 years relevant experience
  • High School diploma or equivalent

Work Rights

Not specified

Tailored Resume

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