Resident Services Coordinator - Marcus Loane House
Anglicare
Warriewood, AU
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Resident-first mindset
Strong organisational skills
Relationship-building skills
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The Resident Services Coordinator position at Anglicare involves overseeing and coordinating personalized services for residents at Marcus Loane House. The role emphasizes strong communication, organizational skills, and a resident-first approach to ensure high-quality care and support.
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Job Summary
You’ll be the first point of contact for residents, their families, representatives, and supporters, ensuring they feel welcomed, heard, and supported every step of the way.
Blending compassion with strong organisational skills, you’ll act as the subject matter expert for Everyday Plus services and systems, support staff and residents with confidence, and help resolve enquiries or escalated concerns with professionalism and empathy.
You’ll get the security, stability and opportunities that come with a strong, well-established organisation that’s ready for the future.
Matching Summary
Match Score: 75
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The Resident Services Coordinator position at Anglicare involves overseeing and coordinating personalized services for residents at Marcus Loane House. The role emphasizes strong communication, organizational skills, and a resident-first approach to ensure high-quality care and support.
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Skills & Requirements
Must-have
resident-first mindset
strong organisational skills
relationship-building skills
proactive problem-solver
Subject Matter Expert for IT systems
Nice-to-have
compassion and empathy
collaborative approach
innovation and continuous improvement
people-focused role
Key Requirements
Proven experience in customer service, hospitality, or residential aged care
Understanding of compliance, privacy, and aged care standards
Successful completion of background checks and NDIS Worker Screening Check Clearance may be required