Mainspring Recovery is a mission-driven behavioral health organization supporting individuals and families through multiple levels of care including Residential, PHP, and IOP
Job Summary
Mainspring Recovery is a mission-driven behavioral health organization supporting individuals and families through multiple levels of care including Residential, PHP, and IOP.
The Client Care Coordinator plays a vital role in ensuring clients are prepared for and attend all appointments while supporting operational flow and communication across clinical and administrative teams.
This role offers exposure to clinical, operational, and administrative functions within a mission-driven organization and opportunities for professional growth in healthcare and behavioral health operations.
Matching Summary
Mainspring Recovery is a mission-driven behavioral health organization supporting individuals and families through multiple levels of care including Residential, PHP, and IOP.
Skills & Requirements
Must-have
client appointment coordination
transportation of clients
insurance authorization communication
medication coordination and delivery
cross-department communication
on-site client-facing role
HIPAA compliance
Nice-to-have
strong organizational skills
time management and multitasking
clear verbal and written communication
ability to work independently and collaboratively
experience with medical and insurance terminology
Key Requirements
high school diploma or equivalent
ability to coordinate schedules and logistics
knowledge of medical and insurance terminology preferred
ability to maintain confidentiality in healthcare
valid driver’s license and ability to transport clients